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Headquarter Operations
Our corporate team in Wixom, MI supports our dealerships with a variety of functions including: Accounting, Human Resources, Information Technology, Marketing, and more.Accounting Services
With a staff of nearly 2,000 associates, millions of dollars’ worth of inventory, and sales revenue, General RV’s operations require a skilled accounting services staff to manage all cash flow operations. We employ Accountants, Accounts Payable and Receivable Specialists, and a Payroll Manager to help our company operate on a daily basis.
“There are always new challenges and plenty of opportunities for me to learn”
“The accounting department at General RV has great people, and I work in a team environment. With thirteen Supercenters to support, it’s always pretty busy here. But we know how to have fun, too. With the constant growth and change at General RV, there are always new challenges and plenty of opportunities for me to learn new things and keep growing in knowledge. It’s a great place to work and advance my career.”
-Crystal, Accountant
Office Administration/Support
General RV has multiple office-related positions that support all facets of our company. We are always looking for qualified applicants that can bring office skills and professionalism to our company. Some skills that we look for are: proficiency in Microsoft Office programs, accounting, data entry, travel arrangements, filing, scanning, and more.
“The common denominator among our team members is their attitudes”
“General RV has grown tremendously in the past few years. It takes many professionals, like me, with a variety of backgrounds and talents to ensure that we have the skills needed to run our business every day and the resources to support our thirteen dealerships. The common denominator among our team members is their attitudes; everyone is committed to promoting the culture at General RV, including our Vision, Mission, and Values. I love the culture here and the ways that we work together to meet bigger goals.”
-Rachel, Executive Assistant
Marketing
The Marketing Department helps build our brand and establish General RV as the company of choice for all things RV-related. Our team includes traditional marketing associates, digital and social media professionals, graphic designers, ecommerce specialists, and a multimedia team.
“Our individual talents contribute to our collective success”
“The Marketing department functions like a full-service marketing agency within in the company. I serve clients in several different departments and work on dozens of projects throughout the year, many of which have tight deadlines. There are also times where we must react quickly to shifting market conditions. As a result, there is a big emphasis on teamwork and collaboration in my department. Our individual talents contribute to our collective success, and we rely on each other to see a project to completion. I’m grateful to know the people I work with so well, and I know I can rely on them when it comes to getting projects done.”
-Amanda, Marketing Specialist
Information Technology/Help Desk
With hundreds of computer users companywide, and an operation that relies heavily on technology, General RV has a staff of IT professionals to maintain, improve, and fix any technology-related issues. Our Help Desk associates provide timely, efficient, quality support to our users.
“We have cross-trained our entire department so that each person is well-equipped”
“As a member of the IT department, my job happens primarily behind the scenes. It takes a lot of work to make sure that all phone and internet services are functioning and that employees can access printers, servers and key applications necessary for their jobs. When any one of those things doesn’t work, it affects people’s ability to get things done so I have to prioritize accordingly. We have cross-trained our entire department so that each person is well-equipped and prepared to switch gears from the task at hand to help out when business needs call for it.”
-Adam, Systems Administrator
Customer Care
Our goal is to provide the best customer experience in the industry, and we have a dedicated team to help achieve that goal. Customer Care team members are responsible for following up with customers to evaluate their shopping experience and logging feedback so we can learn where we have room to improve.
“I help improve each step of the customer’s journey by following up with those who have visited us”
“We’ve set an ambitious goal to be the premier RV partner for our customers. Our leadership has reinvested in our facilities, built custom software, improved processes, and created new ways to provide a first-class purchase, delivery, and ownership experience. My team also plays a vital role in meeting that goal. I help improve each step of the customer’s journey by following up with those who have visited us. This gives us the opportunity to see where we are doing well and where we can improve. It’s a powerful way of harnessing feedback to make us a better company.”
-Megan, Customer Care Specialist